T&C'S

The Service

This coaching service is designed to support women who are recovering from breast cancer treatment by facilitating personal and professional growth through specific strategies. Per this agreement, the life coach is supporting the client to set short- or long-term goals, and to make progress in their chosen areas of life. The coach is not acting in the capacity of a therapist, a counsellor, or a consultant. If the coach deems that the client would be better served by a different service that is beyond the coach’s professional scope, the coach will make this known.

The Coach

The coach will guide, support and be an accountability partner to the client. The coach will gently challenge the client’s existing beliefs and ask powerful and thought-provoking questions as well as using coaching tools and resources deemed to help the process. The coach has the responsibility to provide the client with course material, always be on time for appointments and making the client aware of any cancellations.

The Client

For the coaching to be successful, the client is required to give maximum effort and exercise honesty. The client will also be asked to complete homework or assignments during the coaching process. As part of the agreement, the client agrees to complete all the assignments to facilitate maximum progress. If the coaching sessions are not going as desired, it is the responsibility of the client to make the coach aware.

Confidentiality

The coach agrees to never disclose or share information that pertains to the client without their consent. All information will remain confidential, however, if the coach is concerned about a client’s mental or physical wellbeing, the coach will act. The coach does not keep any personal details such as date of birth or address of the client. Information submitted by the client is kept on file as well as notes made by the coach. The coach is registered with the Information Commissioner's Office for these purposes.

The Sessions

The client and the coach will meet online unless agreed otherwise, and meetings times will be agreed at the end of each session. The coach will follow up with an email containing course materials and next steps. Each coaching session is 60 minutes long.

Payment and Cancellations

The cost of the course must be paid in full 48 hours before the sessions commence, and cancellations must also be made no later than 48 hours before the meeting.

Disclaimer

In the coaching sessions, discussions around mental health, nutritional health and physical health will naturally occur due to the nature of the course, however, at no point will the coach make recommendations about supplements or exercise. The coach is a breast cancer survivor and any suggestions and guidance that they provide is purely based on their own experience. The coach may point the client in the direction of people that are specialists in their fields and who are better placed to help should the client wish to do so.